Yes, in order to purchase a prescription medication through CheapoMeds you must have a prescription from a licensed physician located in your area.
If you do not have an actual copy of your prescription you will need to acquire one from your physician. You cannot purchase prescription medication without one.
To refill your prescription please follow the steps on our Refill Prescription page.
You can place your order for your prescription medication by Email, Fax or by uploading your prescription to our site.
Please call us Toll Free at 1-844-424-3276 right away if you have any concerns about your medication.
Entering in your exact height and weight is important as this will affect your medication dosage. Please ensure the information you enter when creating your account is accurate.
You will see payment options during the ordering process. If you have any questions contact us.
Please view our order return policy.
Yes. Under special circumstances we can support this method of payment. There may be additional fees and/or time required to handle processing your order, but we would be pleased to speak with you about it if you feel that this would work best for you. Please call 1-844-424-3276 to speak with a Patient Service Representative about this.
Although pets are considered part of our families, they are not eligible to participate in the Referral Rewards Program.
You have 90 days to return your medications, from the date your order ships for a full refund. We accept returns if any mistake has been made on our part during dispensing, or if any damage or issues occurred during shipping and has affected your order.
To authorize a return, please call us toll-free at 1-844-424-3276 for instructions on where to mail the product back to and receive authorization for a refund of your shipping cost (up to $12.95 USD). After your medications are received at the original dispensary (the same place your order was shipped from) you will be issued a full return credit on your account.
In the event that a CheapoMeds.com pharmacy partner has any recalled product, they shall immediately remove the recalled product from inventory and make arrangements to return the recalled product to the manufacturer or supplier.
Alerting patients regarding potential recalled medications:
If you have received a product that is subject to recall, through collaboration with our partner pharmacies, CheapoMeds.com will provide you with details on how to return the recalled product and will also provide counselling regarding any medication related issues.
On becoming informed of the recalled product from the relevant authorities such as Health Canada or the product’s Manufacturer, CheapoMeds.com pharmacy partner will prepare a list of patients who may have received the recalled product. CheapoMeds will then contact each patient by telephone to alert those patients of the recall of the product and to verify they are or are not in possession of the recalled product. Three attempts to contact the patient by telephone will be made and messages will be left for the patient to contact CheapoMeds.com. Additionally, CheapoMeds.com will email the patient a notification of the product recall.
You’ll find our phone and fax numbers, email addresses, and mailing address on a our Contact Us page.
No. You need to speak to your primary healthcare provider for medical advice.